Primary Care Physicians of Gainesville cultivates a doctor-patient relationship that is based on trust, focusing on patients as individuals. Our providers are highly motivated with an excellent support staff that strives to be fair and courteous in all of our dealings. We aim to create a professional environment that is compassionate, thorough, efficient and comfortable. We want our patients to feel confident and secure in our experience and skills.
Our in-coming phone lines are completely operational. There is staff answering and taking messages and making appointments. Please call the office directly instead of emailing for appointments.
We know that we have no phone line.
PCPG lost all power in the hurricane. We came into the office Friday and worked in the dark without power. GRU restored power mid-morning but our phones are with Cox Communications. By Friday afternoon, we had outgoing phone lines and internet but as of this moment, we are still without IN-COMING phone lines. One segment of our phone and data system was damaged in the storm and must be replaced. Cox Communication insists that it is not their lines or fiber optics.
Our IT support has been able to redirect our main phone number to our on-call cellphone. This is the funneling of SIX in-coming phones lines drilling down into a single device. We apologize for all of the inconvenience. Please be patient with us as we work to get everything restored.
We are trying to get an emergency email box set up to permit patients to at least email into our office so that we can call back and make appointments or handle messages.
Please know we are doing everything as urgently as possible. Dr. Sanders and Dr. O’Toole are seeing patients during regular business hours.